Alumni services

An alumni status letter confirms the following information:

• Full name (as noted on your student record)
• Date of birth
• Course title
• Registration date
• Completion date
• Degree classification (if applicable)
• Graduation date (if applicable)
• That the course was taught in English

You can order a status letter online at a cost of £10 each. Status letters are supplied on special hologrammed and tamper-proof security paper. Document requests can take up to 30 working days to process. It is University policy not to provide a status letter for a student that is still in debt to the University.

View your certificate online

Graduates of the University of Kent (from July 2012 onwards) are able to view their certificate via Digital Certificates. Your document(s) cannot be downloaded as the site is under development. You will soon be able to buy replacement certificates and set up a "connection" with a third party, such as prospective employers, so that they can view your certificate. They will need to register on the website and pay a fee. Additional documents (such as transcripts and status letters) may be available in the future. Whilst this is still under development, you can purchase replacement degree certificates, status letters and transcripts from our online store. If you would like to share a digital degree certificate with a third party, you can scan your certificate and order an authentication through the online store. Details of a third party can be added in the notes when placing an order.

Please visit Digital Certificates using Google Chrome or Internet Explorer.

To use Digital Certificates, please wait until after your graduation ceremony to register with them, and use a personal email address, not your Kent email address. If the details you give match our records, your account will be created straight away. If your data doesn't match, you will receive an email advising you to email csao@kent.ac.uk with some further details so that we can confirm your identity. We will then manually approve your request during our working hours.

Replacement certificates

A replacement degree certificate may only be requested if the original has been lost or destroyed (there can only ever be one degree certificate in circulation at any one time). You can request a replacement certificate via the online store at a cost of £20, which can take up to 60 working days to process. Please note it is University policy not to provide a certificate for a student that is still in debt to the University.

Authenticate a copy of certificate

You can request an authentication of a degree certificate online at a cost of £6, which can take up to 30 working days to process. After purchasing this, you need to provide a scanned copy of your original degree certificate to csao@kent.ac.uk.

It is University policy not to provide a certificate for a student that is still in debt to the University.

What is the difference between a transcript and a HEAR?

Transcripts are an official record of a student's academic achievement whilst studying at the University and include a breakdown of all modules taken and results attained for a specific programme of study. 

The Higher Education Achievement Report (HEAR) provides a single comprehensive record of a student's achievements, including verified extra curricular activities, prizes and employability awards, voluntary work and offices held in student union clubs and societies. Our video explains how to read your HEAR.

How do I request a transcript?

If you attended the University of Kent prior to 1995, your archived marks may not be available. Please contact us before buying a copy of your transcript, including your full name at time of study, date of birth, dates of attendance and course title.

Alumni can request official transcript copies or replacements online at a cost of £10 each, which can take up to 30 working days to process. Third party applications will not be accepted. Official copies are supplied on hologrammed and tamperproof security paper, with the University validation stamp and name of the authorising officer.

How do I request a Higher Education Achievement Report (HEAR)?

Undergraduate students who graduated between 2014 and 2020 or Postgraduate (Taught) students who graduated between 2016 and 2020 will have been issued a HEAR along with their degree certificate. HEAR certificates are not available to students who graduated from 2021 onwards.

Your HEAR can also be found online and sent securely to third parties via Graduate Documents. Please visit Digital Certificates using Google Chrome or Internet Explorer.

Please note that online HEAR documents will not be available to graduates from 2021 and onwards.

To use Digital Certificates, please register in the first instance. If the details you give match our records, your account will be created straight away. If your data doesn't match, we will manually approve your request during working hours.

You can find out more at the HEAR website.

We offer a Higher Education Degree Datacheck (HEDD) online verification service for employers and agencies to verify University of Kent awards.

How to register

Third parties will need to register with HEDD, selecting University of Kent from the list of UK Higher Education institutions and choosing the option to 'Verify a degree award'. HEDD's service costs from £14 per enquiry and has a 20 day turn around time. Third parties will be required to upload a consent form.

Making an enquiry

Third parties will need to provide:

• the individual's name
• the individual's date of birth
• the individual's course
• the individual's qualification  
• the individual's year of graduation (if applicable)
• the individual's degree result (if applicable)
  
• to request dates of attendance  (if applicable)

Please email HEDD for further assistance.  

Apostille (also referred to as Apostille of Hague Accords) is a stamp or adhesive label, signed by the UK Government Foreign & Commonwealth Office (FCO) and applied to a signed legal or government document or commercial contract. It is internationally recognised as a means of verifying the authenticity of official documents.

How to get an Apostille

Apostille enquiries relating to transcripts or degree certificates are occasionally received from students from (or wanting to work/study in) non-EEC countries.

The University does not provide an Apostille service and students should contact the FCO Legalisation Office.

Subject Requirements, previously known as handbooks or programme rubrics, contain general information about selecting modules and the requirements for each degree programme of study and module outlines.

To view archived Subject Requirements you will need to choose your school or department under the Divisional headings (previously called Faculties).