- University of Kent
- Kent Business School
- People
- Professor Desmond Doran
Professor Des Doran is a specialist in the areas of Operations and Supply Chain Management. He earned his PhD in Buyer-Supplier Relationships at Portsmouth University and his MBA (with Distinction) at Warwick Business School. He has published widely in the field of modular supply chains and is a regular reviewer for many leading journals.
Des has lectured on a number of undergraduate and postgraduate programmes at Kingston University, Queen Mary College, University of London, Brunel University and Audencia Business School, Nante. He has provided Supply Chain and Operations Improvement training for a number of clients including Oman Air, Dolphin Gas and Qatar Bank.
My research focuses on the impact of AI in service operations, investigating the operational efficiencies, customer experience enhancements, workforce evolution, and ethical considerations driven by AI adoption in service industries. I aim to contribute to both academic discourse and practical applications by examining how AI shapes future service landscapes.
3 completed supervisions in the areas of Operations and Supply Chain Management. Desmond’s supervision interests include:
Please contact Professor Doran directly if you would like to inquire about completing a PhD under his supervision.
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