October 2017
19 October 2017
Kevin Stevens, Maintenance Section –
This nomination was received from Geoff Wilcox, Mungo's Bar Supervisor.
Kevin took ownership of an ongoing fault to a water supply and drainage issue following the installation of new catering equipment by an external contractor. Kevin, acted in a timely and professional manner keeping the customer informed of progress in the run up to the busy arrivals period.
In awarding the Customer Services Award the Senior Management Team, acknowledge the impact he made to a customer on behalf of the Estates Department and the reputation of the University.
